By now it’s no secret that independent and local pharmacies influence performance metrics for insurance plans and pharmacy benefit managers (PBMs) and, conversely, that PBMs rate their partners (those same pharmacies), using metrics that could very well affect their...
Expired Medications
Building Your Pharmacy’s Top Talent Pool
Unemployment rates in the US are at their lowest in decades. This is great news for the economy; however, it can result in complications when attempting to fill open positions in your pharmacy. Make no mistake, traditional pharmacy hiring methods are still valuable...
Financial Challenges and Your Pharmacy
Out of all the challenges thrown at independent pharmacies today, those most likely to keep you awake at night are financial. In fact, these challenges are so pressing, they continue to come up in legislative and analyst forums year-round. The top three challenges...
The 80/20 Rule: Marketing Strategies to Implement
Are you a follower of Pareto’s Law? If not, it might be time to become one. Pareto’s Law, or more accurately, The Pareto Principle, tells us that 20 percent of our customers represent 80 percent of our sales. Also, that 20 percent of our efforts produces 80 percent of...
Attract New Patients to Your Pharmacy
If you don’t promote your independent pharmacy, it won’t grow. Use these easy pharmacy promotion ideas sure to attract new patients to your pharmacy.
Testing, Vaccinating, and Cross-Selling
Let’s face it, you’ve worked so hard to get the COVID-19 testing and vaccinating supplies into your pharmacy, and your community is incredibly thankful.
Get on Board with Technology
Historically, pharmacies have been slow to get on board with technological advances, but this is changing rapidly.
Front-End Pharmacy Refresh
One of the most significant opportunities to increase sales comes from your front-end when it comes to your pharmacy.
Take Your Pharmacy’s Legislator to Work
As an independent pharmacy owner, it is essential to meet with your lawmakers and invite them to visit your pharmacy to discuss issues affecting your practice and patients.
Pharmacy Robbery Tips and Prevention
Pharmacy burglaries and robberies are on the rise. According to the DEA, in 2018, the United States saw over 676 retail burglaries and 107 armed retail robberies, with California, Maryland, and Texas being the top states with the most incidents.










