Communication, beyond simply great services, is likely the top way for an independent pharmacy to bust through patient connection barriers. But beyond going back to grad school to master health literacy, what are key methods we can use to ensure our communications...
While drug makers are working to develop medications and make them more marketable, physicians and providers are doing double-duty ensuring patients receive the medications and therapies best suited for their individual needs. And these events open opportunities for...
By now it’s no secret that independent and local pharmacies influence performance metrics for insurance plans and pharmacy benefit managers (PBMs) and, conversely, that PBMs rate their partners (those same pharmacies), using metrics that could very well affect their...
Unemployment rates in the US are at their lowest in decades. This is great news for the economy; however, it can result in complications when attempting to fill open positions in your pharmacy. Make no mistake, traditional pharmacy hiring methods are still valuable...
Out of all the challenges thrown at independent pharmacies today, those most likely to keep you awake at night are financial. In fact, these challenges are so pressing, they continue to come up in legislative and analyst forums year-round. The top three challenges...
Are you a follower of Pareto’s Law? If not, it might be time to become one. Pareto’s Law, or more accurately, The Pareto Principle, tells us that 20 percent of our customers represent 80 percent of our sales. Also, that 20 percent of our efforts produces 80 percent of...
Ever calculated how much profit is lost due to unfilled prescription orders? It is projected that revenue loss for non-adherence is estimated to be $564 billion. Medication non-adherence is one of the most serious problems in healthcare, posing a heavy financial impact.
For community pharmacies, flu is not just a “season” that begins in October and runs through mid-Winter, instead flu is a year-long event that requires considerable planning. Pharmacists must begin implementing their flu plans now in order to be proactive and get ahead of their competition.
CBD is everywhere. From gas stations to health food stores, even finding its way into local independent pharmacies. Studies say that by 2024, CBD will be a 20 billion dollar industry. This is a perfect opportunity for pharmacies to tap into a product that can not only...
You’ve heard the terms – Dog Dad, Cat Mom, Fur Babies – these titles are clear indicators on how much the owner and pet role has changed in your patient’s household. In 2019, Americans spent more than 75 billion on their pets. The growth in millennial pet parents and...
When you think of running an independent pharmacy, social media probably isn’t high up on your list. However, while social media isn’t as important as maintaining your inventory, it can be an incredibly powerful tool for growing and maintaining your business. If your...
“It’s A Retail Apocalypse!” “Traditional Retail is Dead!” “The Fall of Brick & Mortar!” These are just a few of the headlines we’ve experienced over the past five years and, to be fair, the introduction of online shopping giants (Amazon, for example) has...